This accommodation in Cala Ratjada is located a few minutes from the beaches of Son Moll and Cala Agulla. The Hotel Serrano Palace is also only a short distance from the resort center and the fishing port. There is a seafront promenade visitors may stroll to access the shops and other attractions offered locally. In close proximity to the airport in Palma, the Hotel Serrano Palace is also nearby public transport.

The 146 guest rooms of the Hotel Serrano Palace are air conditioned and decorated in the traditional style with dark wood furnishings and furnished balconies. In-room amenities include dial-up Internet access, satellite television, direct-dial phones, a minibar and safes. The bathrooms have bathrobes, telephones, designer toiletries and hair dryers.

The Hotel Serrano Palace has 4 floors with a total of 142 double rooms and 4 suites. The air-conditioned complex offers a foyer with 24 hour reception, currency exchange, a safe, snack bar, lifts, a cafe, laundry service, medical assistance, Internet access, an air conditioned restaurant and meeting facilities for the business traveler. In addition, the property offers bike rentals and a parking facility for guests arriving by automobile.